Essex and Herts Charity Shops and Clothing Banks

Charity Shops & Warehouse Update

All our shops and our warehouse are now fully open. Hopefully, you have been doing lots of spring cleaning and have lots of bags of charity shop donations, as we are in desperate need of new sellable stock!


Our warehouse, which is now fully reopen, can only accept donations on Friday each week, as we will be quarantining newly-donated items for 72 hours before staff handle them.

Donation Collection Service

Our donation collection service is also available again. Please call 07976 552 242 to arrange a local collection.


The majority of our charity shops have also reopened. They can only accept donations on either a Monday or Thursday each week. As with donations to the warehouse, we will be quarantining newly-donated items for 72 hours before staff handle them.

Current opening hours are 10am to 3pm, Monday to Saturday.

From Monday 5th October our shops will be open from 10am to 4pm, Monday to Saturday.

Important Note:

Please do not leave donations outside the warehouse or shops at any time, as they may be stolen or damaged by the weather, making them unsellable.

Please make sure all donated items are sellable: that toys are in full working order, games contain all the pieces, and that all clothes are clean and stain-free. It costs the charity money to dispose of things which cannot be sold.

Unfortunately, we are currently unable to accept donations of CDs, books, videos and DVDs, due to the huge volume of these items that we have received recently.

Please click the link below, to see our statement with regards to the mandatory wearing of face masks in our shops from the 24th July.

Face Mask Statment»


We thank you for your ongoing support,



Please check the list of items we are unable to accept at our shops.

Call us: 0345 2417 690

Lottery Hotline: 0345 2417 688

Donate: Text ‘HELI’ to 70588 to give £5

You will be charged £5, plus your standard network rate. 100% of your donation will go to Essex & Herts Air Ambulance (EHAAT). By texting, you agree that EHAAT may phone or text you to tell you about our work. If you would prefer not to hear from us again, text HELI NO to 70588.

Stay connected

Essex & Herts Air Ambulance Trust is a registered charity in England and Wales (1108989). Registered company in England and Wales (05397840). Registered address: Flight House, The Business Centre, Earls Colne Business Park, Earls Colne, Colchester CO6 2NS.