Essex and Herts Charity Shops and Clothing Banks

Charity Shops & Warehouse Update

We are busy making plans to safely reopen our shops, warehouse and collection service. Hopefully you have been doing lots of spring cleaning and have bags of charity shop donations as we are in desperate need of new stock!

Once the warehouse reopens we will only be able to accept donations on Monday or Thursday each week as we will be quarantining newly-donated items for 72 hours before staff handle them. The same arrangements will apply for donations at each of our charity shops once they are open again. Please do not leave donations outside the shops at any time as they may be stolen or damaged by the weather, making them unsellable.

Please make sure all donated items are sellable: that toys are in full working order, games contain all the pieces, and that all clothes are clean and stain-free. It costs the charity money to dispose of things which cannot be sold.

Unfortunately, we are currently unable to accept donations of CDs, books, videos and DVDs due to the huge volume of these items that we have received recently.


Please be aware that we have temporary reduced opening hours of 10am – 3pm.



29th June – Our Stevenage warehouse opens for donations (outside bins/cages only)

6th July – Our donation collection service resumes, please call 07976552242 to arrange a local collection

11th July – Our Hitchin shop reopens

18th July – Royston shops reopens

25th July – Mersea, Burnham and Buntingford  shops reopen

1st August – Braintree and Eastwood shops reopen

8th August – Frinton shop reopens

12th September – Colchester shop reopens


Our contact details are: T: 0345 2417 690 E: [email protected]

Raising funds is even more vital during these uncertain times where we are having to postpone events and other fundraising activities… help us to be there for you.

We thank you for your ongoing support,



Please check the list of items we are unable to accept at our shops.

Call us: 0345 2417 690

Lottery Hotline: 0345 2417 688

Donate: Text ‘HELI’ to 70588 to give £5

You will be charged £5, plus your standard network rate. 100% of your donation will go to Essex & Herts Air Ambulance (EHAAT). By texting, you agree that EHAAT may phone or text you to tell you about our work. If you would prefer not to hear from us again, text HELI NO to 70588.

Stay connected

Essex & Herts Air Ambulance Trust is a registered charity in England and Wales (1108989). Registered company in England and Wales (05397840). Registered address: Flight House, The Business Centre, Earls Colne Business Park, Earls Colne, Colchester CO6 2NS.